Terms of Use

1. Booking on the Route to Recall Website

Before booking any of our tours or services, please read carefully the following documents:

• Tour Booking Terms & Conditions
• Tour Cancellation Policy

By confirming a booking with us, you acknowledge that you have read and agreed to these policies.

2. Modifications

Route to Recall reserves the right, at its sole discretion, to modify, suspend, or discontinue the website or Services, or to revise these Terms at any time without prior notice. Any changes will be posted on the website, with the "Last Updated" date reflecting the modification.

By continuing to use our website or Services after such changes are posted, you agree to be bound by the updated Terms. If you do not accept the revised Terms, your sole remedy is to discontinue use of the website and Services.

3. Reliance on Information & Disclaimer

The information and materials provided on our website are for general informational purposes only and do not constitute legal, professional, or other expert advice. While we strive to ensure accuracy, Route to Recall does not guarantee that the information is error-free or up to date.

We are not liable for any direct, indirect, incidental, or consequential loss or damage resulting from reliance on any information provided on this website.

4. Intellectual Property Rights

All content on this website—including text, graphics, images, videos, designs, and software—is the intellectual property of Route to Recall or its licensors, protected under applicable copyright and trademark laws.

You may print or download limited extracts for personal, non-commercial use only, provided that:

• You do not modify any materials;
• You do not separate graphics, photographs, or videos from accompanying text; and
• Our ownership and copyright notices remain intact.

You may not use, reproduce, or distribute any material for commercial purposes without prior written consent from Route to Recall. Any unauthorized use will result in immediate termination of your access rights.

5. Website Updates

We strive to keep our site updated regularly; however, content may change without notice. We are not obligated to update outdated materials, and access to the website may be suspended or discontinued at our discretion.

6. General Prohibitions

You agree not to engage in any activity that:

• Infringes upon any third-party rights (including intellectual property and privacy);
• Violates any applicable law or regulation;
• Contains misleading, obscene, defamatory, or offensive material;
• Promotes discrimination, hate speech, or illegal activities;
• Attempts to gain unauthorized access to any part of our systems or Services;
• Introduces harmful code such as viruses, trojans, or malware;
• Uses automated means (like bots or crawlers) to access or extract data;
• Interferes with or disrupts the proper functioning of the website; or
• Impersonates any person or entity or misrepresents your affiliation.

7. No Unlawful or Prohibited Use

You agree not to use the Route to Recall website for any unlawful purpose or in any way that could damage, disable, or impair the website's operation or restrict others from using it. Any misuse may result in suspension or termination of your access.

8. Viruses and Cybersecurity

You must not introduce viruses, worms, trojans, or other malicious software onto our site. Attempting unauthorized access to our systems or conducting a denial-of-service attack is a criminal offense under applicable Indian cyber laws.

In such cases, we will report violations to the relevant authorities and cooperate in investigations. Route to Recall shall not be liable for losses or damages caused by such attacks or malware resulting from use of our website or links to third-party sites.

9. Links to Third-Party Websites

Our website may include links to external sites for your convenience. These sites are operated by third parties, and Route to Recall does not control or endorse their content. We assume no responsibility for their policies or practices. Please review their respective terms of use and privacy policies before engaging with them.

10. Indemnity

You agree to defend, indemnify, and hold harmless Route to Recall, its owners, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the website or Services;
• Your breach of these Terms; or
• Violation of any law or rights of a third party.

11. Limitation of Liability

To the fullest extent permitted by law, Route to Recall shall not be liable for:

• Any indirect, incidental, special, or consequential damages;
• Loss of profits, data, goodwill, or business opportunity;
• Service interruptions or technical failures; or
• Any damages arising from interactions with other users or third-party providers.

Your sole and exclusive remedy for dissatisfaction with the website or Services is to stop using them.

12. Dispute Resolution

Any disputes arising out of or related to these Terms or the use of our Services will be resolved through the following two-step Alternative Dispute Resolution (ADR) process:

a. Mediation:

Both parties shall first attempt to resolve disputes amicably within 30 days of written notice of the dispute.

b. Arbitration:

If unresolved, disputes shall be referred to a sole arbitrator appointed by Route to Recall. Arbitration will be conducted in English, with the seat of arbitration in Bengaluru, Karnataka, India. The decision of the arbitrator shall be final and binding.

Each party shall bear its own costs unless otherwise directed by the arbitrator.

These Terms and all related policies shall be governed by and construed in accordance with the laws of India, and the courts at Bengaluru shall have exclusive jurisdiction.